Privacy Policy - Gardener Swiss Cottage

At Gardener Swiss Cottage, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The data we gather includes:

Personal Identification Information: Name, email address, phone number, and address.
Service Details: Information about the gardening services you request, including preferences and requirements.
Payment Information: Credit card details and billing information necessary to process payments.
Usage Data: Data on how you access and interact with our services, including IP address, browser type, and pages visited.

How We Collect Your Information

We use several methods to collect information from and about you, including:

Direct Interactions: You may provide information by filling out forms, using our services, or communicating with us directly.
Automated Technologies: As you interact with our services, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third Parties: We may receive information about you from third-party sources such as partners, social media platforms, or analytics providers.

Use of Your Information

We utilize the collected information for various purposes, including:

To provide, operate, and maintain our services.
To improve your experience with personalized content and recommendations.
To process transactions and manage your orders.
To communicate with you, including sending updates, promotional materials, and notifications.
To monitor and analyze usage and trends to enhance our services.
To ensure the security and integrity of our services.

Data Storage and Security

Your personal information is stored securely on our servers. We implement a variety of security measures, including encryption, access controls, and secure data storage solutions, to protect your data from unauthorized access, alteration, disclosure, or destruction.

We value your trust and strive to ensure that your information is protected.

Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We engage trusted third-party companies to perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined above.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain conditions.
Opt-Out: You can opt-out of receiving promotional communications from us at any time.

If you wish to exercise any of these rights, please contact us through the appropriate channels.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services, which allows us to improve and personalize your interactions.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect the functionality of our services.

Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the Last Updated date at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We take appropriate measures to ensure that your data receives an adequate level of protection in accordance with applicable laws.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligation: We are required to process your data to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided they are not overridden by your rights.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and ensuring compliance with applicable data protection regulations.

Feedback and Concerns

If you have any feedback, concerns, or questions about this Privacy Policy or our data practices, we encourage you to reach out to us through the appropriate channels.

Effective Date

This Privacy Policy is effective as of April 27, 2024, and remains in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted.